Job Fitness & Wellness Manager, Banff

Job Description

As Rimrock Banff prepares to re-emerge as the first Emblems Collection retreat in North America, we’re not just reopening, we’re redefining luxury wellness. The Fitness & Wellness Manager will lead the strategic vision and daily operations of our holistic wellness ecosystem, from state-of-the-art fitness facilities to restorative hydrotherapy and curated lifestyle activations.

This role is more than managing a gym. It’s about championing a journey of balance; from sweat to stillness, and shaping programs that inspire guests to move, recover, and transform. With the Rockies as your backdrop, you’ll design and deliver experiences that elevate vitality, presence, and luxury wellbeing.

Key Responsibilities

Wellness Ecosystem Leadership

• Lead the strategic vision and day-to-day operations of the property’s wellness ecosystem, including fitness centre, group studios, hydrotherapy areas, infinity pool, and restorative spaces.
• Curate a diverse portfolio of wellness experiences, from low-impact restorative sessions to high-performance, results-driven programs.
• Champion a refined guest journey that moves seamlessly from exertion to recovery, from sweat to stillness.

Program & Guest Experience Design

• Develop and oversee a calendar of innovative programming, including functional training, HIIT, yoga, mobility sessions, and recovery workshops.
• Ensure offerings are inclusive, inspiring, and reflective of a modern luxury lifestyle.
• Act as the property’s wellness ambassador; engaging with guests, offering bespoke guidance, and building meaningful connections.
• Collaborate with Spa, Culinary, Rooms, and Marketing teams to create integrated wellness retreats, recovery menus, and narrative-driven activations.

Team & Partnerships

• Recruit, coach, and inspire the fitness, wellness, and activation teams, fostering a culture of excellence, growth, and innovation.
• Cultivate partnerships with local and global practitioners to deliver pop-ups, retreats, and unique activations.
• Collaborate with Sales and Events to support group activations, wellness retreats, and promotional opportunities.

Operations & Financial Stewardship

• Oversee scheduling, usage metrics, and guest feedback to optimize programming and anticipate emerging needs.
• Manage departmental budget, payroll, and productivity metrics to achieve financial goals while delivering exceptional standards.
• Lead facility audits, preventive maintenance planning (with Engineering), and Health & Safety compliance across all wellness spaces.
• Champion sustainability, sourcing eco-conscious products and integrating mindful practices into hydrotherapy and pool operations.

Innovation & Industry Engagement

• Introduce self-guided wellness experiences via digital integration, app-enabled workouts, and guided routines.
• Track program engagement and ROI, using data-driven insights to refine and evolve offerings.
• Represent Rimrock Banff in luxury wellness networks and industry events, positioning the property as a destination of intentional wellbeing.